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Accessibility Statement

Effective Date: March 31, 2025

Ascend Sales and Marketing LLC is committed to providing an accessible online experience for all users, including individuals with disabilities. We strive to ensure that our website, services, and online training materials are accessible to everyone, regardless of their ability or technology used. We are continually working to improve accessibility and ensure that our content and services are available to as many people as possible.

1. Accessibility Features
Our website and online services are designed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, a widely recognized standard for web accessibility. These guidelines aim to ensure that all users, including those with disabilities, can perceive, navigate, interact with, and understand the content and services we provide.

2. Ongoing Efforts
We are committed to continuously improving the accessibility of our services and digital content. This includes:

  • Ensuring that our website is compatible with assistive technologies, such as screen readers, voice recognition software, and other tools that help users navigate and interact with web content.

  • Making content, including videos and documents, available in accessible formats (e.g., captions for video content, alternative text for images, and PDF documents that are screen reader-friendly).

  • Regularly testing and monitoring our website for compliance with accessibility standards, and making updates as needed.
     

3. How to Request Assistance
We understand that some users may encounter barriers to accessing our services or website. If you experience any difficulty using our website or have trouble accessing our online training materials, please contact us. We are happy to assist you and will work with you to provide alternative formats, accommodations, or support to ensure your access to our services.

You can contact us by:

4. Feedback
We value your feedback and encourage you to reach out if you encounter any accessibility issues or have suggestions on how we can improve. Your input is important in helping us ensure that all individuals, regardless of ability, can access our services and benefit from the resources we provide.

5. Third-Party Services
Please note that while we make efforts to ensure our website and online services are accessible, we may use third-party platforms or services (such as payment processors or video hosting services) that may not fully comply with accessibility standards. We are not responsible for the accessibility of these third-party services but will work with them to address any accessibility concerns raised by our users.

6. Commitment to Accessibility
Ascend Sales and Marketing LLC is dedicated to providing an inclusive experience and is continually striving to improve the accessibility of our services. We will keep our Accessibility Statement updated to reflect any changes or improvements to our practices, services, or content.

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